Twigo Necklace

Shipping

All orders are shipped from the United Kingdom. Delivery costs are calculated at checkout.

UK delivery: 3–5 working days
International delivery: 10–20 days, depending on destination


Returns

We accept returns within 14 days of delivery. Items must be unworn and returned in their original condition and packaging.

Returns should be sent to our UK address. Return shipping costs are the responsibility of the customer.

In the unlikely event of a damaged item or quality concern, return shipping will be covered by us.

Please contact us prior to returning your item.

Care

Each piece is crafted from natural, delicate materials and requires gentle handling.

Avoid contact with water, perfumes, cosmetics and chemicals, including foundations, as these may affect the finish over time.

Keep away from heat and do not place on hot surfaces.

Store separately to prevent scratches and avoid dropping or impact.